Privacy Policy

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Privacy Policy

Last updated: August 9, 2025

Zunran Crystal Co., Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, subscribe to our email list, follow us on social media, or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details (processed securely by third-party providers).

  • Marketing Preferences: Your subscription to our email newsletter, TikTok follow, or WhatsApp contact.

  • Order Information: Products purchased, purchase history, and order preferences.

  • Technical Data: IP address, browser type, device type, and pages visited on our website.

2. How We Use Your Information

We use your information for:

  • Processing and delivering your orders.

  • Providing customer support and responding to inquiries.

  • Sending you marketing promotions, giveaways, and loyalty program updates (only if you opt in).

  • Improving our website, services, and product selection.

  • Preventing fraud and ensuring secure transactions.

3. How We Share Your Information

We do not sell your personal data.
We may share information with:

  • Amazon or other marketplaces if you purchase through them.

  • Email marketing providers (e.g., Brevo) to send newsletters and offers.

  • Logistics and shipping partners to deliver your orders.

  • Legal authorities if required by law.

4. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails by clicking the “unsubscribe” link in our emails.

  • Request data portability or restriction of processing.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., Amazon, TikTok, WhatsApp). We are not responsible for their privacy practices.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Zunran Crystal Co., Ltd.
📍 Pujiang, Zhejiang, China
📧 Email: info@geniecrystal.com
📱 WhatsApp: +86 15258961316
🌐 Website: www.geniocristal.com